Fashion retailer Misako relies on RFID for international expansion

Spanish fashion retailer Misako is deploying RFID technology at more than 200 of its stores and a distribution center in Europe. By using Nedap’s !D cloud RFID software, Misako hopes to raise its inventory accuracy to over 98 percent. The retailer has identified having full transparency of its store stock levels as an essential part of its international growth strategy.

The improved inventory accuracy offered by RFID will drive international expansion at Misako.

“Accurate stock data will strongly contribute to our current stores’ performance and enable our international expansion,” says Jean François Thuilliez, Deputy CEO at Misako. “We are a very lean organization and Nedap’s !D Cloud solution is an excellent match with our way of working. It is easy-to-use, light on our IT resources and highly scalable.”

By raising inventory accuracy at the item-level to over 98 percent, Misako is able to increase on-shelf availability, improve DC-to-store replenishment and also improve the speed of online and click and collect orders.

“In today’s omnichannel world, we need to know exactly where our merchandise is,” says Thuilliez. “Only then, we are able to speed up our processes and truly integrate our physical stores with our web shops. True integration means that we have one single pool of products and we know the exact location of each individual item.”

All items are source tagged at the retailer’s production facilities. In the stores, staff members perform a weekly count using an RFID handheld reader and the !D Cloud app on a mobile device to determine which items are available. !D Cloud then highlights the discrepancies between Misako’s Enterprise Resource Planning (ERP) system and the RFID count. Consequently, the causes of stock differences – through losses or administrative errors – can be quickly identified and rectified.